The Resource Discovery Forum has had a busy summer break despite having no formal meetings. As well as continuing to test the new system and providing lots of useful feedback for the project team, RDF members have been helping with training staff.
We've held a number of hands-on training sessions for Library and IC staff. Each session was led by a member of the project team with RDF members available to answer questions and offer advice to trainees. The sessions followed a standard format: first, there was a brief presentation on what the new resource discovery layer is and what it does; next trainees worked through a booklet of exercises based on tasks frequently carried out on the catalogue by Library customers - e.g. requesting an item, searching for a specific item, searching for information on a particular topic, and so on. The idea was to give staff an opportunity to experience the main functionality of the new system in a friendly and informal environment.
We invited feedback after each session and the overall impression has been good so far. Trainees were encouraged to take away the worksheets so they could continue to explore the system at their own pace. We also provided a contact email for questions, comments or feedback. Depending on developments over the next few months, we may consider offering more sessions later in the semester.
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